Client Success Stories
Cliff
Cliff had a holiday nightmare: His 16-year-old gas water heater died two days before Christmas.
He knew he wanted to make the switch to a heat pump water heater, but he didn't have a garage, basement, or extra space in his house.
After talking to QuitCarbon's planning team, Cliff learned that heat pump water heaters can be installed outside the house here in California, provided they are housed within a shed.
QuitCarbon introduced him to a vetted local contractor who was able to help him build a custom shed that includes vents, space for the pipe, and rests on a concrete, seismically safe pad.
The total out-of-pocket cost (including the shed) after rebates was $4,200 which (as Cliff notes) is still cheaper than a new tankless gas water heater.
After almost three weeks, including interruptions because of holidays and rain delays, the shed was finished and the heat pump installed. It’s programmed to coincide with our EV1 rate, and equipped with sound mufflers (it’s actually very quiet). We have one less gas appliance in our house, and we’re enjoying hot showers again!
Kevin and Donna
Kevin's family already had solar and an EV charger. He was looking to keep the momentum going and switch more of his home to electric, but wasn't sure where to begin.
We figured out together that a heat pump would make the biggest impact on his home, with a big gain in comfort and drastic reduction in carbon emissions. We even put him in touch with another heat pump owner so she could share her experience with Kevin and answer his questions.
My wife and I are both fairly pragmatic, and QuitCarbon did a very nice job of showing us for each element- here's the cost of gas, here's the cost of a heat pump, here are the incentives and rebates, whatever additional costs there were - in the context it made sense.
One other thing that's been really helpful is when we get quotes back from providers, QuitCarbon looking them over and saying, 'this is in line with what we've seen for prices elsewhere.' Having an independent auditor is a very comforting thing to know.
Amy H.
Amy's main motivation to electrify her condo involved her gas stove, but after seeing our electrification plan she wanted to move forward with installing a heat pump, resealing her windows, and even doing a home energy audit.
Finding and vetting multiple contractors on her own would have been a huge pain, so we were happy to set her up with experienced contractors to handle each part of the project. We reviewed the bids to ensure they met our benchmarks and we helped Amy take advantage of generous rebates that made the upgrades more affordable than she expected.
Carbon reduction and health are my 2 motivations. I have health concerns around gas stoves- I have little kids and don't want the toxic fumes. I really enjoyed working with Ted and the team. I feel like they're my partners instead of feeling like a vendor, which is nice.
The initial "punch list" audit that was prepared by QuitCarbon of: here's what you've already done, and here's what you can do, that was extremely valuable. Equally viable is the connections to the service providers, so I don't have to go on Yelp and vet them myself.
Amy H.
Amy's main motivation to electrify her condo involved her gas stove, but after seeing our electrification plan she wanted to move forward with installing a heat pump, resealing her windows, and even doing a home energy audit.
Finding and vetting multiple contractors on her own would have been a huge pain, so we were happy to set her up with experienced contractors to handle each part of the project. We reviewed the bids to ensure they met our benchmarks and we helped Amy take advantage of generous rebates that made the upgrades more affordable than she expected.
Carbon reduction and health are my 2 motivations. I have health concerns around gas stoves- I have little kids and don't want the toxic fumes. I really enjoyed working with Ted and the team. I feel like they're my partners instead of feeling like a vendor, which is nice.
The initial "punch list" audit that was prepared by QuitCarbon of: here's what you've already done, and here's what you can do, that was extremely valuable. Equally viable is the connections to the service providers, so I don't have to go on Yelp and vet them myself.
Carol C.
Carol's single-family home was already equipped with solar panels, and she wanted to put this new source of power to work making her home more comfortable. After preparing her home quitting plan she wanted to see bids for new electrical work to support a 240v dryer, induction stove, heat pump, and heat pump water heater.
We referred her to a vetted electrical contractor who got it all done in one go!
I think for us, the idea was already there, but we just didn't know what the path could look like. I think there's a lot of people like us who are really motivated, but it's like, it seems so overwhelming. What do I do first, and what's going to be involved? And then once it's laid out in that plan, it's like, oh, this is actually way easier than I imagined.
And again, it's closer than people think. It's more within our grasp. So that's why were so excited to find you guys, because we're like: this is it! We have a map now! We just get there as soon as we can get there, and in phases, but we know that we're going to get there.
What homeowners are saying about QuitCarbon
Very skilled, generous, personable, reliable, dedicated!
Donald, Oakland
Induction
Easy to contact, quick knowledgeable responses and great “quit carbon” plan produced & tailored to my home. It’s the various contractors & getting bids that is the toughest part.
Kit, San Francisco
Heat Pump
I'm still in the middle of working with Quit Carbon to electrify my house. So far, I am very pleased with the work you are doing.
David, Alameda
Whole Home
These products are confusing. It's great to have a resource with answers.
Susan, Ventura
Induction
They were knowledgeable about equipment, local rebate programs, and installers.
Carole, San Diego
Heat Pump Water Heater
Your folks did a nice job of assessing my usage of fossil fuels at home and coming up with a program to put in a heat pump water heater. I appreciate the work you've done to do that.
Chris, Berkeley
Heat Pump Water Heater
This is a pretty cool thing you're doing. I'm a huge data person. I mean, that's part of my job day to day. It was revealing to see my carbon emissions breakdown and your recommendations.
Joe, Menlo Park
Whole Home
I love having that outside perspective, to say, 'okay, here's a long-term plan over the next five years to electrify your home and reduce your climate impact.
Alan, San Francisco
I really appreciate that how helpful it's been for you to pull everything together. It's hard kind of doing this piecemeal, so it's good to see it holistically.
Kris, Kensington
Heat Pump
Very skilled, generous, personable, reliable, dedicated!
Donald, Oakland
Induction
Easy to contact, quick knowledgeable responses and great “quit carbon” plan produced & tailored to my home. It’s the various contractors & getting bids that is the toughest part.
Kit, San Francisco
Heat Pump
I'm still in the middle of working with Quit Carbon to electrify my house. So far, I am very pleased with the work you are doing.
David, Alameda
Whole Home
These products are confusing. It's great to have a resource with answers.
Susan, Ventura
Induction
They were knowledgeable about equipment, local rebate programs, and installers.
Carole, San Diego
Heat Pump Water Heater
Your folks did a nice job of assessing my usage of fossil fuels at home and coming up with a program to put in a heat pump water heater. I appreciate the work you've done to do that.
Chris, Berkeley
Heat Pump Water Heater
This is a pretty cool thing you're doing. I'm a huge data person. I mean, that's part of my job day to day. It was revealing to see my carbon emissions breakdown and your recommendations.
Joe, Menlo Park
Whole Home
I love having that outside perspective, to say, 'okay, here's a long-term plan over the next five years to electrify your home and reduce your climate impact.
Alan, San Francisco
I really appreciate that how helpful it's been for you to pull everything together. It's hard kind of doing this piecemeal, so it's good to see it holistically.
Kris, Kensington
Heat Pump
Collaborations with Community
United States Department of Energy
Pacific Northwest National Labs
National Renewable Energy Laboratory
City of San Francisco
City of Los Altos Hills
3C-REN
(CA Central Coast)
City of Santa Monica
The City of Santa Monica believes in proactive electrification. We’re helping its homeowners take action—and take advantage of electrification retrofit incentives.
City of San Jose
The City of San Jose is advancing its carbon-neutrality goals by partnering with us to enroll residents in QuitCarbon’s free home electrification service.
Our Prize-Winning Approach
QuitCarbon has won some big awards from the US Department of Energy for our unique service and our results in accelerating home electrification upgrades.
Easy, Affordable, Equitable Electrification
The EAS-E Prize from the US Department of Energy focuses on innovative solutions that help lower the barriers to affordable home electrification.
QuitCarbon was one of six companies to win the competitive prize for Round 1, which included a financial grant along with access to collaborate with leading national research labs.
Buildings Upgrade Prize
The Buildings UP (Buildings Upgrade) Prize from the US Department of Energy supports the transformation of existing U.S. buildings into more energy-efficient and clean energy-ready homes, commercial spaces, and communities.
QuitCarbon won this prize in collaboration with the San Francisco Department of the Environment for our project to upgrade 200 homes in disadvantaged communities with heat pump water heaters in 200 days.